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Shipping & Returns Policy

Last updated: 16 August 2026

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Where We Ship To

  • Original artworks are shipped worldwide from the United Kingdom. Small, unframed originals have free UK shipping, and pricing is tailored per piece to framed and large-scale works. Local delivery and studio pick-ups also available. Please contact us with any questions.

  • Limited edition fine art prints are produced using archival giclée printing and shipped by our production partners from their studios in London, New York, or Berlin, to 157 countries worldwide. 

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Canvas prints can be shipped to the following countries:

  • Europe: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, Turkey

  • United Kingdom: England, Scotland, Wales, Northern Ireland, plus Guernsey, Jersey and the Isle of Man

  • North America: United States (all 50 states including Alaska and Hawaii), Canada

  • Middle East: Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

  • Asia: Hong Kong, Malaysia, Singapore, South Korea, Thailand

  • Oceania: Australia, New Zealand

 

Canvas prints are printed and shipped from the following locations:

  • Prague, Czech Republic

  • London, United Kingdom

  • Los Angeles, United States

  • Toronto, Canada

  • Melbourne, Australia

  • Auckland, New Zealand

  • Dubai, United Arab Emirates

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Shipping Information

  • Original paintings and drawings are existing, ready-to-ship pieces that we package and dispatch directly ourselves, typically within 1-5 business days, although for very large paintings, or where custom framing has been ordered, this may be up to 6 weeks. We will contact you directly if delivery is expected to be outside of usual delivery times.

  • UK and international delivery is available for canvas prints and limited edition fine art prints, which are produced and shipped directly to you by two separate print fulfilment partners through their own global distribution networks, rather than by us.

  • Because production and delivery are handled by these partners, processing and delivery times vary by print, size, and destination; the estimated timeframe and cost for each item is shown at checkout before you complete your order. If your order includes items fulfilled by different partners — for example, a print alongside an original, or different types of prints — they may be shipped separately and arrive at different times. 

  • International orders: if you're ordering from outside the UK, your order may be subject to import duties, customs charges, or local taxes on arrival. These are your responsibility and are not included in the price you pay us or in shipping costs.

  • Packaging: prints are packaged for transit by our fulfilment partners as part of their production process; original artworks are carefully packaged by us to minimise the risk of damage. 

  • Damaged or lost items: if your order arrives damaged, or doesn't arrive at all, please contact us via our Contact page within 14 days of the expected delivery date, with photos of the damage where relevant, so we can arrange a replacement, repair, or refund.

 

Returns and Cancellations

  • Because our canvas prints and limited edition fine art prints are produced to order by our print fulfilment partners specifically after you place your order, they are made-to-order/personalised goods. Under the Consumer Contracts Regulations 2013, made-to-order goods are exempt from the standard right to cancel, so we're unable to accept returns or offer refunds on prints unless they arrive faulty, damaged, or significantly not as described.

  • Original paintings and drawings are existing, ready-made pieces of art rather than made-to-order items. If you buy an original from us as a UK or EU consumer, you have the right to cancel your order and return it for a full refund within 14 days of receiving it, without giving a reason. To cancel, contact us via our Contact page within that 14-day window. You'll need to return the artwork to us in its original condition and packaging within 14 days of telling us you want to cancel, and you'll be responsible for the cost of returning it unless it arrives faulty or damaged. We'll refund you within 14 days of receiving the returned item back, using the same payment method you used to pay.

  • This does not affect your statutory rights: whatever you buy from us, if an item arrives faulty, damaged, or significantly different from how it was described, you're entitled to a repair, replacement, or refund under the Consumer Rights Act 2015, regardless of the above.

  • Gift cards are non-refundable once purchased, except where required by law.

  • Commissions: commissions are also exempt from cancellation rights as personalised goods.

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Contact us

Questions about your order, shipping, or a return? Get in touch via our Contact page.

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